The New Rules of Loyalty: Understanding the emotional drivers of the 2020 consumer
This is a recording of our virtual event. Simply enter your details to get access to the recording
Speakers:
-Peter Pritchard Group chief executive Pets At Home
-Emma Watkinson Chief executive SilkFred
-Ben Wild Business lead Coveo
-Rob Feldmann Chief executive BrandAlley
You will discover:
-What loyalty should look like in 2020
-How to make consumers fall in love with your brand
-The role of personalisation in driving experience and loyalty
-Which brands are leading in digital customer engagement