This is a recording of our virtual event. Simply enter your details to get access to the recording.
Speakers:
- Sarah Carlucci, regional manager, Co-op
- Bridget Lea, MD, North, Sainsbury's
- Louise Stonier, Chief People and Legal Officer, Pets at Home
- Dave Lancefield, SVP, EMEA, Reflexis
You will learn:
- The innovative ways global retailers are dealing with the increase in returns
- The safety implications of returning items during the coronavirus outbreak
- How retailers can communicate returns policies with transparency and clarity to limit fraud
- How online retailers can protect their businesses from returns fraud during this unplanned peak period