In partnership with


Returns in the age of coronavirus

This is a recording of our virtual event. Simply enter your details to get access to the recording. 

Anil Patel, marketing and ecommerce director, Moda in Pelle
Claire Burrows, founder, Air & Grace 
Matt Botbyl, director of strategic solutions, Forter

You will learn:
  • The innovative ways global retailers are dealing with the increase in returns
  • The safety implications of returning items during the coronavirus outbreak
  • How retailers can communicate returns policies with transparency and clarity, to limit fraud
  • How online retailers can protect their businesses from returns fraud during this unplanned peak period