Meet your new online consumer: what 10,000 European shoppers want from ecommerce

Are you ready to meet the demands of the new consumer?

The retailers set to win in 2021 and beyond are already forensically examining the emerging attitudes, priorities and expectations of the new online consumer, and are reassessing the services they offer and which investments will really drive value.

It’s not too late to join them.

Based on a Europe-wide survey of 10,000 shoppers, including 2,000 from the UK, Retail Week is bringing together an expert retail panel for a virtual event to discuss what online consumers are telling us and how best to cater to their needs.


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