Stores Week On Demand 
Store formats, retail portfolios and frontline customer champions


To watch the Stores Week sessions on demand, please complete this registration form. Please find below the timestamps on the video for each of the sessions from Stores Week.

Stores’ new purpose: Redefining roles and formats to meet consumer demand | 04:51
The Entertainer founder and executive chairman Gary Grant; Samsung Showcase, KX director Tanya Weller; B&Q retail and property director Paul Crisp; Scandit retail go-to-market lead Andrew Getter; Retail Week senior reporter Hugh Radojev

ROI reset: The shifting sands of store portfolios | 45:32
Theo Paphitis talks to Retail Week executive editor George MacDonald

Customer champions: Why front of house staff are your CX secret weapon | 01:13:55
Co-op store manager and interim area manager Deborah Jeyachandran; River Island retail store manager Jacqueline Eyles; EE store manager Ilyaas Salay; Critizr head of UK development strategy Raakesh Savji Parmar; Retail Week commercial content editor Megan Dunsby


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Jen Harris
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