Pandemic, pressure and the new digital experience


This is a recording of our virtual event. Simply enter your details to get access to the recording. 


Speakers:

Bravissimo marketing and digital director Julie Austin

Lego ecommerce director EMEA DTC Shehnaaz Chenia

RingCentral industry principal for retail Renee Harwood-Souza.


You will learn:

  • -How retail has adjusted and who the winners and losers have been
  • -What the new digital experience means for customer service and operations
  • -The different strategies required for legacy versus pureplay retailers
  • -Why social media must become central to digital strategy