Pandemic, pressure and the new digital experience

This is a recording of our virtual event. Simply enter your details to get access to the recording. 


Bravissimo marketing and digital director Julie Austin

Lego ecommerce director EMEA DTC Shehnaaz Chenia

RingCentral industry principal for retail Renee Harwood-Souza.

You will learn:

  • -How retail has adjusted and who the winners and losers have been
  • -What the new digital experience means for customer service and operations
  • -The different strategies required for legacy versus pureplay retailers
  • -Why social media must become central to digital strategy