Pandemic, pressure and the new digital experience


RWRC’s virtual event ‘Pandemic, pressure and the new digital experience’ will explore how businesses are planning for the new digital experience. Joining the discussion will be Bravissimo marketing and digital director Julie Austin; Lego ecommerce director EMEA DTC Shehnaaz Chenia; and RingCentral industry principal for retail Renee Harwood-Souza.


The RWRC and RingCentral virtual event will discuss:

  • -How retail has adjusted and who the winners and losers have been
  • -What the new digital experience means for customer service and operations
  • -The different strategies required for legacy versus pureplay retailers
  • -Why social media must become central to digital strategy

Date: Thursday 2 July

Time: 15:30 - 16:10 BST 


To register for this event, simply enter your details in the form and we will get back to you with joining details.