This is a recording of the sessions that took place on 30 September. To watch the sessions on demand, please complete this registration form.
In times of great upheaval, leaders must take decisive action, and we are delighted that Nicky Moffat, formerly the most highest-ranking woman in the British Army, shared her experiences from a 27 year career on what we must do to remain calm, make efficient decisions and communicate effectively.
Following this, we have an exclusive interview with Seb James, President and Managing Director at Boots. James’ own leadership skills were tested when Boots experienced exceptional levels of demand during the crisis as they were recognised as an essential retailer. In this exclusive session, he will share some heroic stories of where his teams went above and beyond to deliver for their customers, and explain how he and his leadership team had to adapt to support them.