Retailers are entering a new post-pandemic world of retail and a totally new set of KPIs is needed to guide them.
But what are those KPIs? How do you implement them and track your progress?
And what role will data play in helping retailers like you achieve them?
These questions form the basis of this Retail Week virtual panel discussion, Retail’s new KPIs: How data connectivity is driving retail’s future, in partnership with Precisely.
We brought together an expert panel, including Pandora VP global business intelligence Tom Channing, L’Occitane head of digital and CRM Cherie Amner, and Precisely director of professional services EMEA Alison Holmes to discuss:
-What your new retail KPI’s should look like
-How to drive them throughout the organisation
-Why data will be instrumental in driving powerful decision-making
-How Pandora and L’Occitane have reformulated their KPIs