This is a recording of the sessions that took place on 24 September. To watch the sessions on demand, please complete this registration form.
Lockdown meant that apart from groceries and other essential goods, consumers had no choice but to head online. Swathes of consumers who previously only shopped in stores have become digitally literate and seen the benefit of online retail.
So what does that mean for the future and what new behaviours are here to stay? And what channels do retailers need to reach them through?
We hear from a panel of leading experts from the retail eco-system on the long lasting changes for the consumer.
You will hear from:
- Debbie Bond, chief commercial officer, Lovehoney
- Anthony Gaskell, managing director - EMEA, Reputation.com
- Lucy Aylen, founder, Never Fully Dressed