Retail Week Consumer Summit

17 September 2025

8.30am-12.30pm

The Orchard, Level 8, One Great Cumberland Place, London, W1H 7AL

Now in its fourth year, The Consumer Summit will help redefine CX strategies and take a deep dive into the consumer psyche.

The free-to-attend, half-day event will unite retail and brand leaders, industry experts and consumer psychologists to drill down on practical ways to combat the cost-of-living crisis and share a roadmap for balancing today’s consumer needs with the demands of tomorrow.

You can expect to leave the Summit with a deeper understanding of the consumer trends driving retail transformation, how to elevate customer experience and loyalty to meet expectations, and where to invest to drive the best ROI.

Places are limited and exclusive to retailers and brands only so don’t delay - apply today.