Disrupt or Be Disrupted

Six Trends Reshaping Retail

This report by AlixPartners and World Retail Congress explores one of the 2024 Congress pillars 'Winning Business models'.

A powerful combination of forces is disrupting retail.
The digital revolution, consumer behaviour change, geopolitical tensions, economic pressures and the lasting impact of the pandemic are transforming the retail landscape globally. To survive in this new reality, retail leaders must take radical steps to refocus or completely transform business models.

Retailers must evolve to survive.
With these seismic shifts under way and the continued wallet squeeze, how can retailers adapt their business model to remain relevant?

In this report, we explore the six disruptors reshaping the industry, and examine what retailers can learn from the companies leading the way. We set out the emerging business models setting the new pace for retail, determining who disrupts and survives, and who will be disrupted out of existence.

In this report:
  • Discount disruptors: The next generation of discounters is here
  • Real-time retail: Navigating the now economy
  • Brand consolidation: The rise of multi-brand platform models
  • Circular retail: Is profitability the bottom line?
  • From retailer to media owner: How to succeed in a cookie-less world
  • Social shopping and D2C innovation: Keeping up with the influencers
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