World Retail Congress 2024
Chairman's Review
World Retail Congress is complete for 2024, however the learnings are not yet over.
Our theme was 'High Performance Retail', which encapsulated the reality of retail that businesses cannot expect to see any let-up in the uncertainties and unpredictability of today’s macroeconomic and geopolitical climate. The takeaways showed that it really is about our five pillars winning customers, winning teams, winning business models, winning innovation and winning with purpose.