World Retail Congress 2024

Chairman's Review

World Retail Congress is complete for 2024, however the learnings are not yet over.

Our theme was 'High Performance Retail', which encapsulated the reality of retail that businesses cannot expect to see any let-up in the uncertainties and unpredictability of today’s macroeconomic and geopolitical climate. The takeaways showed that it really is about our five pillars winning customers, winning teams, winning business models, winning innovation and winning with purpose.

The Chairman's Review report for 2024 aims to bring together the very best of this year’s World Retail Congress and to capture all the ideas, themes, soundbites and insights that made the event so important.

Download the report now to help you deliver high performance retail in your businesses. 

Fill out the form to download the report.